Papers by Laura Schwab Reese
Towards Understanding Counseling Conversations: Domain Knowledge and Large Language Models (2024.findings-eacl)
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| Challenge: | Existing language models such as Transformer-based models fail to predict the conversation outcome. |
| Approach: | They propose to integrate human-annotated domain knowledge and LLM-generated features to provide richer context to counseling conversations. |
| Outcome: | The proposed model improves by 15% when combined with human-annotated domain knowledge and LLM-generated features. |